Shipping policy

Order processing
Orders are processed within 2 business days. You will receive a confirmation email with tracking information once your order has shipped.

Shipping destinations
We ship the LeShuffler and its accessories worldwide from France. The available shipping options, costs and estimated delivery times are calculated and displayed at checkout based on your delivery address.

Delivery times
Estimated delivery times are shown at checkout and depend on the destination and the carrier selected. They are estimates and are not guaranteed.

Customs, duties and taxes
Orders shipped outside the European Union may be subject to import duties, taxes and customs fees charged by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.

Lost or damaged shipments
If your order arrives damaged or does not arrive within a reasonable time, please contact us at info@leshuffler.com and we will help resolve the issue.